Specialist merchant Wolseley Pipe has launched a range of new eBusiness tools to modernise business processes and improve efficiency for commercial heating and plumbing businesses, M&E contractors and building services engineers.
Split into three core services, Wolseley Pipe has built digital tools suitable for customers of all sizes:
- Wolseley website: 24/7 access for customers to order online and manage their Wolseley account with ease
- eSolutions: System-to-system integration which allows Wolseley Pipe to send quotes, receive orders and provide acknowledgements, invoices, and credits electronically
- iHub: Seamless integration of Wolseley Pipe’s API services into the customers’ and field service management companies’ own applications
John Hancock, managing director for Wolseley Pipe, said: “M&E contractors and those working on commercial heating and plumbing projects are waking up to the productivity and efficiency advantages of streamlined processes and digital account management — the benefits of which are being passed on to their own customers in the form of better service and faster response times.
